The dashboard is a category error. Medical work is not air-traffic control. The cadence is weekly, the decisions are reversible, and the audience is two or three people who have known each player for years.
We rebuilt our home page last winter to read like a printed page. Cream background, ruled lines, the day's observations in the margin, two stats large at the top, and a quiet table of names. Nobody asked for it. Everybody used it more.
The lesson is not aesthetic. The lesson is that a tool which competes for attention loses to the conversation between the doctor and the player. A tool that recedes wins back attention for the conversation. We design Omen to recede.